Operations Manager Resume Example
An operations manager resume that names the distribution facility run, the order-fulfillment time cut, and the routing model the team still uses.
Ray Delacroix
Operations Manager · Distribution & Logistics
Buffalo, NY · (716) 555-0166
r.delacroix@email.com · linkedin.com/in/raydelacroix
Certified Six Sigma Green Belt (CSSGB)
American Society for Quality (ASQ)
Profile
Operations manager with 9 years running distribution operations for a 45,000-square-foot facility and a team of 35. Cut order-fulfillment time 28% and built the routing model the facility still uses.
Operations Experience
Operations Manager
2021 – Present
Ardent Holdings, Buffalo, NY
- Run daily operations for a 45,000-square-foot distribution center with 35 employees.
- Cut order-fulfillment time 28% by redesigning pick paths and staging zones.
- Own a $2.8M operating budget, reporting cost per order to the VP of Logistics monthly.
- Built the delivery-routing model now used to plan 6 daily outbound truck routes.
- Hired and developed 3 shift supervisors, 2 of whom were promoted from within.
Shift Manager
2018 – 2021
Calder Group, Buffalo, NY
- Supervised 20 warehouse staff across receiving, picking and outbound shipping.
- Reduced picking errors 25% by introducing barcode scanning at every pack station.
- Managed daily labor scheduling against a $1.1M weekly throughput target.
- Ran safety training that held recordable incidents to zero for 2 straight years.
Warehouse Lead
2016 – 2018
Calder Group, Buffalo, NY
- Led a team of 8 on the receiving dock, processing 150+ inbound pallets a day.
- Maintained cycle-count accuracy above 97% across 3,000 SKUs.
Certifications
OSHA 10-Hour General Industry
OSHA Outreach Training Program
Core Strengths
Operations management
Budget ownership
Team leadership
Process improvement
Vendor negotiation
Inventory control
Safety compliance
Systems
Warehouse Management SystemExcelSAPHandheld scanners
Education
B.S. in Industrial Engineering
2016
University at Buffalo
The person, employers and dates are invented; the duties, tools and credentials are the ones this job really asks for.
20terms employers filter on
- Strategy
- Budget ownership
- Team leadership
- Stakeholder management
- Forecasting
- Vendor negotiation
- Process design
- Hiring
- Performance management
- Labor Scheduling
- Cost Per Order
- Budget
- Operations
- Process Improvement
- KPI
- Change Management
- Cross-Functional
- Inventory Control
- Risk
- Safety Compliance
What holds up
- 01 / 05Scope in the first line.Team size, budget, region — the level check happens immediately.
- 02 / 05Outcomes over duties.What changed under you, with numbers and periods.
- 03 / 05People built.Hires, promotions, retention — the durable record.
- 04 / 05Two pages acceptable.Expected, even; padding is not.
- 05 / 05Executive and stakeholder work named.The altitude of your communication matters.
What does not
- 01 / 05Buzzword leadership."Visionary change agent" reads as inverse seniority.
- 02 / 05Taking whole-company results.Your span, honestly bounded, reads stronger.
- 03 / 05Detailed early-career history.Compress to a line each after fifteen years.
- 04 / 05Confidential figures.Percentages carry the point.
- 05 / 05Hiding a short tenure.The story on paper beats the one imagined.
FAQ
Questions about this operations manager resume example
Short answers to what people ask before they send this resume.
Use this exampleIs two pages acceptable?
Yes, and at this level often expected. What is not acceptable is a second page of duties rather than outcomes.
How far back should the history go?
Roughly fifteen years in detail; older roles compress to a line each. The early history establishes trajectory, not capability.
Should I include a summary?
Yes. At this level a reader wants scope — team size, budget, region — in the first three lines, before deciding whether to keep reading.