Administrative Support Specialist Resume Template
A finished one-page administrative support specialist resume with the duties, tools and credentials employers look for. Download it as Word or PDF, print it, or change every line in the builder.
Megan Long
Administrative Specialist · University Department Operations
Baltimore, MD · (410) 555-7397 · megan.long@email.com · linkedin.com/in/meganlong
Profile
Administrative support specialist with 9 years in university and hospital offices, running purchasing, travel and records for a 60-person department. Processes 90+ requests a month and cut reimbursement turnaround from 21 to 8 days.
Professional Experience
Administrative Specialist
2020 – Present
Chesapeake University Public Health, Baltimore, MD
- Process 90+ purchase, travel and reimbursement requests a month for 60 faculty and staff in Workday.
- Cut reimbursement turnaround from 21 to 8 days by moving receipts and approvals into SAP Concur.
- Maintain personnel, visa-support and course files under the university records retention schedule.
- Coordinate room bookings, catering and AV for 40+ seminars and faculty meetings a year.
- Route contracts and offer letters through DocuSign and track status on a shared Smartsheet.
Administrative Support Worker
2017 – 2020
Harborview Medical Center, Baltimore, MD
- Scheduled 120 clinic appointments a week and managed provider calendars for 8 physicians.
- Entered time and leave for 45 staff and resolved payroll discrepancies with HR each cycle.
- Scanned and indexed referral packets and correspondence into the document management system.
- Ordered supplies and reconciled a $4,000 monthly purchasing card against statements.
Office Assistant
2015 – 2017
Patapsco Title & Escrow, Towson, MD
- Answered a 6-line phone system and prepared closing packets for 30 settlements a month.
- Logged incoming checks and recorded deeds and filed them in client folders.
Certification
Certified Administrative Professional (CAP)
International Association of Administrative Professionals
Core Competencies
Purchasing & reimbursementsTravel coordinationRecords retentionCalendar managementEvent logisticsPurchasing card reconciliationContract routing
Systems
Workday
SAP Concur
Microsoft 365
DocuSign
Smartsheet
Education
A.A. in Business Administration
2016
Community College of Baltimore County
High School Diploma
2014
Baltimore Polytechnic Institute
Names, employers and dates on the sample are invented. Duties and software come from O*NET 31.0; credentials were checked against the sources listed below.
Skills to list
- Microsoft Office Suite
- Records Management
- Data Entry
- Customer Service
- Scheduling Software
- Filing Systems
- Basic Bookkeeping
- Multi-Line Phones
Software and tools
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Teams
- SAP Concur
- Workday
- DocuSign
- Smartsheet
- Adobe Acrobat
Duties to describe on a administrative support specialist resume
- Computed and analyzed data, using statistical formulas and computers or calculators.
- Filed data and related information, and maintained and updated databases.
- Compiled reports, charts, or graphs that describe and interpret findings of analyses.
- Checked source data to verify completeness and accuracy.
- Participated in the publication of data or information.
- Compiled statistics from source materials, such as production or sales records, quality-control or test records, time sheets, or survey sheets.
Titles along the way
- Administrative Support Worker
- Administrative Specialist
- Operations Support Lead
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