Telecommunications Technician Resume Template
A finished one-page telecommunications technician resume with the duties, tools and credentials employers look for. Download it as Word or PDF, print it, or change every line in the builder.
Robert Henderson
Lead Telecom Technician · Fiber & VoIP Installation
Contact
Los Angeles, CA
(213) 555-8069
robert.henderson@email.com
linkedin.com/in/roberthenderson
Los Angeles, CA · (213) 555-8069 · robert.henderson@email.com · linkedin.com/in/roberthenderson
Certifications
BICSI Installer 2, Copper
BICSI
Certified Fiber Optic Technician (CFOT)
The Fiber Optic Association (FOA)
OSHA 10-Hour Construction
OSHA Outreach Training Program
Technical Skills
FTTH installation
Fusion splicing
Optical power testing
VoIP & hosted PBX setup
Structured cabling
Copper certification testing
Customer walkthroughs
Tools & Systems
Fujikura fusion splicerFluke DSX CableAnalyzerEXFO optical power meterMitel MiVoiceAvaya IP Office
Education & Training
High School Diploma
2013
Venice High School
Certificate in Telecommunications Technology
2014
Los Angeles Trade-Technical College
Profile
Telecommunications technician with 10 years installing fiber, VoIP and structured cabling for homes and businesses in Los Angeles, averaging 5–6 jobs a day. Holds BICSI and FOA credentials and a 97% install quality score on fiber-to-the-home work.
Installation Experience
Lead Telecom Technician
2020 – Present
SoCal Fiber Networks, Los Angeles, CA
- Install ONTs, routers and Wi-Fi mesh systems for fiber-to-the-home customers, averaging 5–6 jobs a day.
- Fusion-splice drop fiber and test light levels with a power meter before activating service.
- Configure VoIP phones and SIP trunks on hosted PBX systems for small business accounts.
- Hold a 97% install quality score across 1,000+ jobs a year with under 3% repeat trouble calls.
- Train 3 new technicians on splicing, MDU wiring and customer walkthroughs.
Telecommunications Equipment Technician
2016 – 2020
Pacific Voice & Data, Torrance, CA
- Installed Cat6 cabling, patch panels and IDF racks for office build-outs of 20–200 users.
- Deployed Avaya and Mitel phone systems and programmed extensions, hunt groups and voicemail.
- Terminated and certified copper runs with a Fluke DSX tester and delivered test reports.
- Diagnosed dial tone, T1 and DSL faults at demarcation points and cross-connect blocks.
Installation Technician Trainee
2014 – 2016
Westside Communications, Culver City, CA
- Ran coax and Cat5e drops and mounted jacks in homes under a senior technician's direction.
- Installed DSL modems and set-top boxes and showed customers how to use their service.
Names, employers and dates on the sample are invented. Duties and software come from O*NET 31.0; credentials were checked against the sources listed below.
Skills to list
- Cable & Fiber Installation
- Network Terminal Setup
- Signal Testing
- VoIP Configuration
- Troubleshooting & Repair
- Customer Premises Equipment
- Splicing Techniques
- Work Order Documentation
Software and tools
- Microsoft Office software
- Microsoft Excel
- Voice over internet protocol VoIP system software
- Autodesk AutoCAD
- Supervisory control and data acquisition SCADA software
- Firewall software
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Outlook
- Cisco IOS
Duties to describe on a telecommunications technician resume
- Noted differences in wire and cable colors so that work can be performed correctly.
- Tested circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions, using test meters, circuit diagrams, polarity probes, and other hand tools.
- Drove crew trucks to and from work areas.
- Assembled and installed communication equipment such as data and telephone communication lines, wiring, switching equipment, wiring frames, power apparatus, computer systems, and networks.
- Ran wires between components and to outside cable systems, connecting them to wires from telephone poles or underground cable accesses.
- Inspected equipment on a regular basis to ensure proper functioning.
Titles along the way
- Installation Technician Trainee
- Telecommunications Equipment Technician
- Lead Telecom Technician
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